If you want to get in touch, our contact details are:
|Email: [email protected]|
Address: 71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ
2. Privacy and how your personal data is used
2.1 What personal data is collected?
We may collect, use, store and transfer different kinds of personal data about you. Primarily this personal data comprises your name, your work email address, date of birth and details of the entity within the building for whom you work. Depending on the settings you choose, this data may also include data regarding your device, your usage of the App, communications data and your location data.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data) through the App. Nor do we collect any information about criminal convictions and offences.
2.2 How is your personal data collected?
Information you provide. This is information (including personal data about your identity and contact information) you give us by filling in the registration form on the App. If you contact us, we will keep a record of that correspondence.
Location Data. In order to use the App to its full extent we would like to process your location data. We can provide certain services to you more efficiently if we have your location data. We use GPS technology to determine your current location. Some of our location-enabled services require your personal data for the location based features to work. If you want to use such location based features and services you will need to consent to the use of such location based features and services by activating the location-enabled preferences on your device in your settings. You do not need to enable location settings to use the App, but if you chose to disable location settings, you may not be able to experience the full benefits of the App. You can withdraw your consent at any time by disabling location data in your settings.
Information received from other sources including third parties and publicly available sources. We may receive personal data about you from the organisation who manages the property to which the App relates, in order to verify that you are permitted to use the App.
2.3 What is the legal basis under which we use your personal data?
We will only use your personal data when the law allows it to do so. The lawful bases that we rely upon to process your personal data are a) where we have a legitimate interest that is not overridden by your own rights or interests, and b) where we have obtained your consent prior to the processing.
One of the features of the App is to send you notifications containing information, promotions and offers which are relevant to the building to which the App relates. In order to receive such notifications you will need to activate the App notification preferences on your device. You do not have to activate such notifications, but you may not be able to experience the full benefit of the App if you do not do so.
2.4 Is your personal data shared with any third parties?
We use Amazon Web Services EMEA SARL (AWS), a cloud service provider to store personal data. Personal data is stored in the cloud, and in data centres based in London and Dublin.
2.5 International transfers
We do not transfer your personal data outside the UK and European Economic Area (EEA).
2.6 How is your personal data kept safe?
All information you provide through the App is stored on Cureoscity’s secure servers. Any payment transactions carried out using chosen third-party providers of payment processing services will be encrypted using Secured Sockets Layer technology. Where you have a password that enables you to access the App, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once Cureoscity has received your information, it will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We have put in place procedures to deal with any suspected personal data breach and will notify us, and we will notify you and any applicable regulator about such breach when we are legally required to do so.
2.7 How long is your personal data kept?
Your personal data will be kept for as long as you are a user of the App and for a reasonable period thereafter, with the exception of your date of birth, which we only keep for as long as is necessary to validate your use of the App. If you do not use the App for a period of two years then we will treat the account as expired and your personal data may be deleted.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
2.8 What are your rights in respect of your personal data?
You have a number of rights in relation to your personal data, including the right to:
- Be informed about how we use your personal data
- Obtain access to your personal data that we hold
- Request that your personal data is corrected if you believe it is incorrect, incomplete or inaccurate
- Request that we erase your personal data in certain circumstances
- Ask us to restrict our data processing activities in certain circumstances
- Request a copy of your personal data in a commonly used electronic format and relating to information that you have provided to us that we need in order to perform our agreement with you
- Object to our processing of your personal data where we are relying on legitimate interests or exercise of a public task as our lawful basis
- Not be subject to wholly automated decisions which produce legal effects or which could have a similarly significant effect on you
If you would like to exercise any of these rights, please send your request via email to [email protected] You may also make such a request to Cureoscity who will liaise with the Owner to action your request.
2.9 Concerns or complaints about how your personal data is handled.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues or other competent supervisory authority of an EU member state if the App is downloaded outside the UK.
3. General Terms